You receive a call from somebody who claims to be from an organisation you trust, such as your bank or the police. They inform you that there is a safety or security problem associated with your bank account or payment cards, and you need to take some kind of immediate preventative action, which normally involves confirming your confidential login details.
However, the person on the other end of the call is not your bank or card issuer, but a fraudster.
You may also be asked to give your cards to a courier sent by the ‘bank’ or ‘police’ to ensure that they have been stopped, or for evidence. This is known as ‘Courier Fraud’.
How to Avoid Telephone Banking Fraud
If You Have Been a Victim of Telephone Banking Fraud
Don't be manipulated by strangers into doing something or giving away confidential information.
Simple advice on how to keep online banking safe.
Learn about the many types of online fraud and how to spot them.
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